Md Asikul islam Azman
- Experience
- 5 Years
- Industries
- Telecom
- Expertise
- Customer Service & Experience, Operations & Process Improvement, Training and Development
From ৳300/hr
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Operational Excellence at Pathao Fintech | 10+ Years in CX Strategy, QA & Training Optimization | Ex Grameenphone | Reporting and Dashboard Specialist · Pathao Fintech
3 PM to 9 PM
Available
Experienced in customer experience, training, and quality assurance, I have over ten years of expertise in these areas, along with operations. Recently served as Operational Excellence, Central Ops at Digital Payments Limited (Pathao Fintech), I focus on enhancing service quality and team development. I aim to leverage my skills to drive organizational success and further my career in customer experience management. Additionally, I bring strong expertise in reporting and dashboard management, enabling data-driven decision-making and performance optimization.
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